Q: I paid for an order but have not received a confirmation email/email with tracking, can you send me one?
A: Our emails are typically flagged by spam by most mail service’s filters.
It is possible that we sent an email but if ended up in your junk/spam folder. Be sure to check there, and if you don’t see it, send us an email on the contact form.
Q: Can I choose Email Money Transfer on the checkout page for sending payment?
A: The payment method Email Money Transfer on the checkout page are typically reserved for Interac e-transfer and Tangerine bank transfer, which are available to Canadian customers only.
Q: Where is the best place to buy bitcoin and other cryptocurrencies?
A: In our opinion, Local Bitcoins (http://localbitcoins.com) is by far the best website for purchasing or selling coins. It sources bitcoin vendors closest to your physical location as well so that you can purchase bitcoin locally.
Q: Can I obtain MSDS or purity analysis for a compound?
A: Yes, just email us on the contact form if it is not available already on the product page.
Q: Is shipping enabled to the US?
We are no longer shipping to the US at this time.
Q: Will I need to sign for the package?
A: No signature is required for any free shipping packages.